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\nCustom hoodies sit right where creativity and other people’s rights meet. A mom wants her son’s travel team name across the chest, a coach wants the club crest on a quarter-zip, alumni want a varsity letter in their old colours. Most of these requests are fine; a few would use someone else’s brand without permission. This Intellectual Property Policy explains what belongs to Hood Haven on hoodhaven.shop, how you may use it, what we need from you when you send names, logos or photos, which orders we turn down, and how a rights owner can raise a trademark or design concern. Copyright notices have their own step-by-step route on our DMCA page.
\nUnless a page says otherwise, the following are owned by Hood Haven or used with permission from the people who created them:
\nThese are protected by copyright, trademark and other laws. Ownership of the product you buy passes to you when it is delivered, but buying a hoodie does not give you rights to reproduce the design printed or embroidered on it.
\n| Use | \nAllowed? | \nNotes | \n
|---|---|---|
| Sharing a link to a product with your team group chat | \nYes | \nLinks and previews generated by messaging apps are fine | \n
| Posting a photo of yourself or your kids wearing your hoodie | \nYes | \nIt is your photo; tagging the store is optional | \n
| Printing a page for your own reference, such as the size guide | \nYes | \nPersonal, non-commercial use only | \n
| Copying our product photos onto another shop or marketplace | \nNo | \nThis misleads shoppers and infringes our rights | \n
| Recreating one of our catalogue designs to sell | \nNo | \nAsk us in writing first | \n
| Using “Hood Haven” or our logo to suggest a partnership | \nNo | \nOnly with our written permission | \n
| Bulk-downloading the site with automated tools | \nNo | \nNormal search engine indexing is fine | \n
Most Hood Haven orders are personalised. You type names, numbers, team names and dates into the order notes box at checkout, and you send any logo or photo by replying to your order confirmation email or emailing support with your order number. When you do this, you confirm that:
\nWe do not check every file against every register in the world, so we rely on this confirmation. If a rights owner later raises a valid concern about a file you sent, we may cancel the order, and we will ask you to work with us to resolve it. Your files are used only for your order and are deleted 30 days after delivery, as our Privacy Policy describes.
\nNot sure whether your idea is fine? This table sorts the requests we see most often. When in doubt, email us before you check out; it is quicker than cancelling later.
\n| Request | \nHow we treat it | \nWhat to do | \n
|---|---|---|
| Player names and numbers for your own squad | \nFine | \nList each name, number and size in the order notes | \n
| Your rec or travel team’s own name in plain lettering | \nFine | \nType the exact spelling and capitalisation in the notes | \n
| A crest designed by your club | \nFine with permission | \nEmail the file with your order number and confirm the club allows it | \n
| A school mascot or crest | \nOnly if authorised | \nEmail us first with details of the permission | \n
| A professional or college team logo | \nDeclined unless authorised by the owner | \nChoose your own team name, colours or a varsity-style initial | \n
| A cartoon character or brand logo | \nDeclined | \nUse your own artwork or one of our catalogue designs | \n
| A family or pet photo you took | \nFine | \nReply to your confirmation email with the photo attached | \n
We decline orders that use logos or marks of schools, teams or leagues that the customer is not authorised to use. That covers professional leagues and their clubs, college and university athletic marks, and high school mascots and crests owned by a school or district. We also decline:
\nIf we decline an order, we tell you by email and refund it in full. Often there is an easy fix: we can produce the same hoodie with your team name in plain lettering, a varsity-style initial, your own year or your players’ names and numbers instead of a protected logo.
\nBooster clubs, schools, leagues and teams sometimes do hold the rights to a logo or give written permission to a parent group. If that applies to you, email us before ordering, or reply to your confirmation, explaining who owns the mark and attaching or describing the permission. We may ask for more detail before going ahead, and we may still decline if we cannot confirm it.
\nVarsity-letter style hoodies use single letters, numbers, years and generic lettering. A plain letter in your choice of colours is not a school’s logo. What we will not reproduce is a specific school’s protected crest, mascot artwork or stylised word mark unless you are authorised. The same goes for team names: “Westside Wolves” for your neighbourhood rec team is your team’s own name, while the name and logo of a professional club is not ours to sell.
\nBeyond trademarks and copyright, people have a say over how their own name and face are used. For family and team orders this is usually simple: you are ordering for your own children or players, and their names are going on their own hoodies. Please take a little extra care in a few cases. If a photo on a reunion hoodie shows relatives who might not want to wear their picture in public, check with them first. If a team order includes another family’s child, make sure that family is happy with the name and number. If anyone named or pictured on an order asks us to stop, we will pause the order and contact you.
\nWe do not send a proof or mockup before production, so the first time we look closely at your file is when we prepare it. If we notice a logo we cannot use, we email you rather than going ahead. You can then send replacement artwork, switch to plain lettering, or cancel. Remember that you can change or cancel any order yourself within 24 hours of placing it by emailing us, which is the easiest moment to swap a file. Once a correctly made order is delivered, it can still be returned within 60 days under our Returns & Exchanges Policy.
\nOur pages sometimes mention general things like sports, positions or seasons, and service providers that help run the store. Any name or mark that belongs to someone else stays theirs, and a mention on our site does not mean that company or organisation sponsors or approves Hood Haven.
\nOur catalogue designs are created for Hood Haven or used under licence. They are printed or machine embroidered on each garment after you order. We do not knowingly offer designs that copy someone else’s work, and we do not describe any product as officially endorsed by a school, team or league. If you think one of our designs is too close to yours, please tell us.
\nEmail support@hoodhaven.shop with the subject “IP concern” and include:
\nFor copyright in artwork, photos or text, the DMCA notice format is the better fit, as it includes the statements the law requires.
\nWe confirm receipt within 24 hours on business days. We then review the report against our catalogue and order records. While we look into it, we may take a product page offline and pause unproduced orders that use the material. If the report is valid, the product stays down, open orders are cancelled and refunded, and we confirm the outcome to you by email. If we need more information, we ask before deciding. If a report concerns a file a customer sent us, we let the customer know what was raised.
\nCustomers often suggest new designs, colours or styles, such as a coach’s quarter-zip layout or a new family matching idea. We appreciate it. If you send an idea, we may use it without payment or credit, but we never publish your personal details, your photos or your children’s names without your permission.
\nTo ask about using our content, for example a school newsletter wanting a photo of a design, email support@hoodhaven.shop. Hood Haven, 2525 W Windrose Dr, Phoenix, AZ 85029, US. See also our Terms of Service and Contact Us.
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